our PRICING

At CUTTS, our labour rate reflects the expertise, professionalism, and dedication we bring to every job. Our skilled technicians are committed to delivering top-notch service, ensuring that your service is handled with the utmost care and proficiency. While our labour rate represents the investment in our highly trained team, it also guarantees you receive quality workmanship and a solution tailored to your needs. We believe in transparency, and our goal is to provide you with exceptional value for your investment. Thank you for choosing CUTTS, where quality and customer satisfaction are our priorities.

call out charge

$75

This is a one-time charge which covers the cost of our expert technician coming to your location
This fee ensures that you receive prompt and personalised attention right at your doorstep

HOURLY RATE

$115

Minimum charge of 30 minutes
Charged in 15 minute increments after the first 30 minutes
Additional labour hourly rate $65 per hour if required

ALL PRICEs INCLUDE GST

FIXED PRICE GUARANTEE

At CUTTS, we believe in simplicity and transparency when it comes to our pricing. For your convenience, we offer fixed-price charges for our services. This means that you'll know the exact cost upfront, with no surprises. Our commitment to a fixed-price structure is designed to provide you with clarity and peace of mind, ensuring that you can plan your budget confidently. You can trust that the price we quote is all-inclusive, covering every aspect of the service. It's our way of making your experience with us straightforward and hassle-free. Thank you for choosing CUTTS for transparent and reliable service.

Frequently Asked Questions

Your peace of mind is our most important goal. If your question is not answered in our FAQ's, or please contact our Customer Care Team.

Is there a minimum charge for plumbing services?

Yes. Our minimum charge of $132.50 is based on our Call Out charge of $75 and 30 minutes labour of $57.50. All prices include GST.

will you provide cost estimates before starting a job

At CUTTS, we strive to provide our customers with accurate and fair pricing for all our services. However, in some cases, particularly when a project's complexity or scope is difficult to assess upfront, we may recommend a charge-up job. A charge-up job allows us to dedicate the necessary time, resources, and expertise to thoroughly assess the situation and address any unforeseen challenges that may arise. This approach ensures that we can deliver the highest quality of workmanship and provide you with a solution that meets your needs and expectations.

While we understand that it may seem unconventional not to provide a fixed quote upfront, we believe that transparency is key to building trust with our customers. With a charge-up job, you can trust that you will only be billed for the actual time and materials used, without any hidden costs or surprises.

Our goal is to provide you with peace of mind and confidence in our services, even in the face of uncertainty. If you have any questions or concerns about the charge-up process, please don't hesitate to reach out to our team. We are here to ensure your complete satisfaction every step of the way.

Are there additional charges for emergency services?

Emergency plumbing services may incur higher charges due to the immediate response and outside regular working hours.

WHAT Guarantee DO YOU PROVIDE?

At CUTTS, we stand behind the quality of our work with a robust guarantee to ensure your peace of mind. Our guarantee reflects our confidence in the expertise of our plumbers and our commitment to your satisfaction. If, for any reason, you are not completely satisfied with the service provided, we will make it right promptly.

What warranty will i receive?

We offer a comprehensive warranty on our work. This warranty covers both parts and labour, providing you with an added layer of protection. If an issue arises after our service, simply reach out to us, and we will promptly address and rectify the situation.

At CUTTS, we are committed to delivering products of the highest quality, and we want you to have complete confidence in your purchase. That's why all the products we supply come with a manufacturer's warranty, providing you with added protection and peace of mind.

Our manufacturer's warranty covers defects in materials for a period specified by the individual manufacturer of the product concerned. This means that in the unlikely event that you encounter any issues with the product, you can rest assured that the manufacturer will stand behind its craftsmanship.

Send us your questions.

Please fill in the form below to request a free quote and one of our experts will contact you to arrange a meeting. This visit will serve to evaluate your needs and give you a personalised and competitive quotation. Or give us a call on 0800 345 789.

What our customers say about us

From my initial enquiry when Narelle and Reuben were very understanding and helpful regarding my limited budget to the completion, I was delighted with the expertise and professionalism of every person involved. It was a seamless project with a variety of “tradies”, each one being introduced and checking times/dates to carry out the work was convenient. The superb end result also exceeded my expectations.

Kathryn Gowan

We have used Cutts Plumbing & Gas for the past 9 years for majority of our renovations and new builds. They offer a complete plumbing package which makes for a a faster and more cost effective service. The excellent team of tradesman are always professional and hardworking and our projects are completed to a high standard.

Matt & Marilyn Moore - MM Builders

Great service. On time arrival. Prompt after sales service and address of invoicing issues. Highly recommended.

Raghav Abbhi

5-star rating. Absolutely first-rate service and excellent price. Right in the middle of Covid an urgent drainage situation at the house needed sorting. They not only sourced the part but fixed the problem with 24 hours. Without any hesitation I highly recommend anyone using Cutts!!

Simon Lynch

Ian and his team did a great job and walked the extra mile. Will recommend them!

Yvette Calitz